When Insurance Companies Refuse to Do What’s Right
When disaster strikes your business or property—whether due to fire, weather, or other covered losses—you expect your insurance provider to follow through on the promises outlined in your policy. Unfortunately, that’s not always what happens. Many business owners across Mississippi find themselves facing a second battle after the initial loss: getting their insurance claim paid.
Too often, insurers delay, deny, or underpay valid claims without just cause. That’s where Mississippi Code § 83-11-1 comes into play. This statute allows policyholders to pursue legal action when an insurance company wrongfully refuses to pay.
I’m Jonathan Barrett, a Mississippi business insurance claim lawyer and founder of Barrett Law, PLLC. I’ve spent decades helping Mississippi businesses and property owners hold insurance companies accountable for bad faith practices. When insurers use tactics to avoid fulfilling their obligations, I fight back to recover what you’re owed—plus additional damages when bad faith is involved.
If your business has suffered losses and your insurer is blaming you, refusing to pay, or engaging in delay tactics, this blog is for you. Let’s walk through what Mississippi law provides and how you can protect your rights.
Understanding Mississippi Code § 83-11-1
Mississippi Code § 83-11-1 is a powerful statute for policyholders. It allows anyone who has suffered a loss covered by an insurance policy to file a lawsuit if the insurer refuses to pay “without just cause.” This means that insurers have a duty to promptly and fairly process claims and must not unreasonably delay or deny payment.
Here’s the statute’s key language:
“If any insurance company shall fail to pay any claim, or part thereof, arising under the terms of such contract, and such failure shall be without just cause, the holder of such policy may, in addition to any amount due under the terms of the contract, be entitled to recover reasonable attorney’s fees and interest.”
— Miss. Code Ann. § 83-11-1
This statute is more than a reimbursement tool. It’s a deterrent against dishonest insurance practices. If your insurer’s refusal to pay is found to be unjustified, you may be entitled to not only your original claim amount, but also attorney’s fees, interest, and other potential bad faith damages.
What Is Bad Faith in an Insurance Claim?
Bad faith occurs when an insurance company doesn’t act fairly or honestly when processing a valid claim. Mississippi courts have consistently ruled that insurers owe a duty of “good faith and fair dealing” to policyholders. When they violate that duty, the law permits policyholders to fight back.
Here are some common examples of bad faith in commercial or property insurance claims:
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Unreasonable delay in adjusting or paying your claim
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Baseless denials without proper investigation
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Lowball offers far below the true value of your losses
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Misrepresentation of policy terms
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Demanding unnecessary documentation to stall the process
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Accusing the policyholder of fraud or arson without clear evidence
Bad faith claims are serious, and when proven, can result in substantial compensation over and above the original policy limits.
Who Is Affected by Bad Faith Insurance Practices in Mississippi?
Businesses, property owners, and homeowners across Mississippi can be affected. Commercial property policies are often complex and cover a wide range of risks including fire, storm damage, and business interruption. When your business is down, every day counts.
Unfortunately, the larger the claim, the more likely some insurers are to dispute or deny it. Small business owners, retailers, manufacturers, landlords, farmers, and homeowners are among the most common targets of unfair insurance practices.
If your insurer is blaming you for the loss, or asserting exclusions that don’t apply, you need someone on your side who understands Mississippi law—and how insurers think.
Filing a Lawsuit Under Mississippi Code § 83-11-1
Here’s how the process typically works when pursuing a claim under Mississippi’s bad faith statute:
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Document Everything – From the initial claim filing to every call, letter, and denial, keep thorough records.
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Request a Written Denial – Always ask your insurer to put the denial in writing, with reasons cited.
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Consult a Fire Insurance Claim Lawyer – A seasoned attorney can review your policy, the denial letter, and evaluate whether bad faith occurred.
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Send a Demand Letter – Sometimes insurers will reconsider when they receive a formal demand drafted by a lawyer.
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File Suit – If they still refuse to pay, a lawsuit can be filed under § 83-11-1 to seek damages, attorney’s fees, and interest.
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Consider Additional Claims – If the insurer’s conduct was particularly egregious, you may also be eligible to file a tort claim for punitive damages under Mississippi bad faith common law.
Practical Advice If Your Business Insurance Claim Was Denied
If your insurer won’t pay your valid claim, it’s easy to feel overwhelmed. Here are practical steps you can take right away:
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Get everything in writing – Don’t rely on phone calls.
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Don’t accept the first offer – If it feels too low, it probably is.
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Avoid recorded statements without legal advice.
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Hire your own adjuster to assess your damages.
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Speak to an attorney who focuses on fire loss and insurance litigation in Mississippi.
Remember, you don’t have to accept the insurance company’s decision as final. The law gives you tools to fight back—and win.
Mississippi Insurance Law: Additional Statutes That Protect You
Besides § 83-11-1, here are some other relevant legal protections:
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Miss. Code Ann. § 83-5-45 – Prohibits unfair claims settlement practices.
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Common Law Bad Faith – Mississippi courts allow recovery of punitive damages when bad faith is proven.
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Federal Insurance Litigation – If your insurer operates in multiple states or is part of a larger corporate group, federal claims may also apply.
These laws work together to protect Mississippi residents and business owners from predatory insurance practices.
FAQs: Mississippi Business Interruption & Insurance Claim Lawsuits
Can I sue my insurer just because they denied my claim?
A denial alone is not enough for a bad faith claim. But if the insurer refused to pay without a legitimate reason, or failed to investigate properly, you may have a case under § 83-11-1.
How do I know if my insurance company acted in bad faith?
Look for signs like unexplained delays, misrepresentation of coverage, or unjustified accusations of wrongdoing. If your claim was quickly dismissed or undervalued, it’s worth getting a legal review.
What is the difference between a breach of contract and bad faith?
A breach of contract claim seeks only the amount owed under the policy. Bad faith claims seek additional damages for the insurer’s misconduct, such as attorney’s fees, emotional distress, or punitive damages.
How much can I recover in a bad faith insurance lawsuit in Mississippi?
In addition to the amount of your claim, you may be entitled to interest, attorney’s fees, and in extreme cases, punitive damages that far exceed the original loss.
Can an insurer deny my fire claim by blaming me for starting the fire?
They can attempt to, but they must prove arson or intentional wrongdoing with clear evidence. Unsupported accusations are a common bad faith tactic. Don’t let them intimidate you into walking away from your claim.
Does bad faith apply to business interruption losses?
Yes. If your business suffered covered losses—like after a fire or disaster—and your insurer unreasonably refuses to pay, you may have a bad faith claim.
What is considered a reasonable time to pay a claim?
Insurers must act promptly. If weeks or months pass without action or explanation, it may be a violation of Mississippi’s insurance regulations.
Should I give a recorded statement to the insurance company?
You are not required to without counsel present. Always speak to a lawyer first to avoid jeopardizing your claim.
Can I afford to sue my insurance company?
Yes. At Barrett Law, PLLC, we take many insurance litigation cases on contingency. That means you pay nothing unless we win compensation for you.
What should I do right now if I think my insurer is acting in bad faith?
Stop communicating with them directly and consult an attorney. Every call and letter you send may be used against you. Let a lawyer like Jonathan Barrett handle it from here.
Have You or Your Business Suffered Business Interruption Losses and Damages in Mississippi?
Call Mississippi Business Interruption Insurance Claim Attorney Jonathan Barrett 24/7/365 at (601) 790-1505 for Your FREE Consultation
If your insurer has delayed, denied, or underpaid your business interruption or commercial fire claim, you do not have to accept that outcome. Barrett Law, PLLC fights for Mississippi businesses who’ve been wronged by their insurers. With decades of experience in Mississippi bad faith litigation, I know how to force insurance companies to honor their obligations.
Jonathan Barrett Fights for Mississippians – Call 24/7/365 at (601) 790-1505 to Receive Your FREE Consultation
Barrett Law, PLLC represents policyholders across the entire state of Mississippi, including Jackson, Gulfport, Southaven, Hattiesburg, Biloxi, Olive Branch, Tupelo, Meridian, Pearl, Madison, Greenville, Oxford, Clinton, Horn Lake, and Brandon. Whether you own a business on the Mississippi Gulf Coast or a family property in Central Mississippi, you deserve to be treated fairly—and to be paid in full. Let’s make sure that happens.